Frequently Asked Questions
Find answers to common questions about the ASQ CQI certification and our training program
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About the Certification
What is the Certified Quality Improvement Associate (CQIA) certification?
The CQIA is a professional certification offered by the American Society for Quality (ASQ) that demonstrates proficiency in quality tools, techniques, and methodologies. It's designed for professionals who need a foundational understanding of quality concepts and principles.
Who should pursue the CQIA certification?
This certification is ideal for professionals new to quality, those who need to understand quality principles as part of their job responsibilities, individuals looking to enhance their career prospects, and team members who participate in quality improvement projects.
Are there any prerequisites for taking the CQIA exam?
No, there are no formal prerequisites for the CQIA certification. This makes it an excellent entry point for professionals new to quality improvement or those looking to formalize their knowledge.
What topics are covered in the CQIA Body of Knowledge?
The CQIA Body of Knowledge covers quality concepts, team management and facilitation, continuous improvement techniques, quality tools and techniques, and customer-supplier relations.
Exam Details
How long is the CQIA exam?
The CQIA exam consists of 100 multiple-choice questions and you have 3 hours to complete it.
How is the CQIA exam scored?
The exam is scored on a scale of 0-100. The passing score is determined by ASQ using psychometric analysis and may vary slightly from exam to exam.
How long is the certification valid?
The CQIA certification is valid for 3 years. To maintain certification, you must either retake the exam or earn recertification units (RUs) through professional development activities.
How should I prepare for the CQIA exam?
We recommend our comprehensive training program, which covers all aspects of the ASQ Body of Knowledge. The program includes instructor-led training, study materials, practice questions, and exam preparation strategies.
How do I register for the CQIA exam?
You can register for the exam directly through ASQ's website. Our training program includes guidance on the registration process, and we can help you determine the best time to schedule your exam based on your readiness.
Our Training Program
What is the format of your CQIA training program?
Our training program is available in several formats: in-person classroom training, virtual live training via online conferencing, and self-paced online learning. Each format covers the same comprehensive curriculum but allows for different learning preferences.
How long is the training program?
Our in-person and virtual live training programs are 4 days in length. The self-paced online program can be completed according to your own schedule, with 12 months of access to the materials.
What materials are included with the training?
Our training packages include comprehensive study materials, practice exams, access to our e-learning platform, and reference materials. For in-person training, printed materials are provided. For virtual and self-paced options, digital materials are provided.
What is your pass rate for students taking the CQIA exam?
Our students consistently achieve a pass rate of over 90% on their first attempt, significantly higher than the average pass rate for the exam.
Support & Policies
Is there any support available after the training?
Yes, we provide ongoing support after the training, including access to our instructor for questions, additional practice materials, and exam preparation assistance up until your scheduled exam date.
Do you offer group discounts for companies sending multiple employees?
Yes, we offer corporate rates for organizations sending multiple employees for training. Please contact us for specific pricing and arrangements for group training.
Can I get a refund if I need to cancel my enrollment?
Our refund policy allows for full refunds up to 14 days before the start of training. Cancellations within 14 days may be subject to a partial refund or the option to transfer to a future training date. Please contact us for specific situations.
Still Have Questions?
If you couldn't find the answer to your question in our FAQ, please don't hesitate to contact us. Our team is here to help and will respond promptly to your inquiry.
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